Services Guarantee

Do My Hair – Making A Booking 

Booking a Do My Hair appointment can be made up to 1 day before if places are still available. To check availability, please call 0420 211 556.  

Train My Staff – Making A Booking 

Booking a Train My Staff session must be made at least 14 days before your requested appointment date. This will allow our trainers to fully understand what you want your staff to achieve from this session and customise your session accordingly. To check availability, please email and we will get back to you within 1 business day. 

Deposit Policy 

A deposit of $50 for all services is payable at the time of booking. Payment can be made through our website via PayPal.  

Cancellation Policy 

Notice of any cancellation, amendment or reduction in your scheduled service must be provided in writing to Cancellations and amendments received outside of 7 days prior to your scheduled service will not incur a cancellation fee. 

As we keep this time and date exclusively available for you and have refused other bookings we cannot refund any deposits where less than 7 days notice has been provided.  


Travel fee is applicable when travelling to locations more than 30 minutes outside of Sydney CBD; to request a quote, please email 


In circumstances when parking fees apply, the client will be required to cover the charges when Train My Staff sessions are being conducted, for example hotel parking and meter parking.  

Personal Information 

Crystal Johnston requires information on whether the client has allergies. In no event shall Crystal Johnston have any liability for incidental, or consequential damages however characterised, for example eczema, sensitive skin, etc.  


Crystal Johnston reserves the right to take photographic or film records of any of our Train My Staff Sessions, and may use any such photographs for promotional and/or commercial purposes – only with your written consent.